Exchange Policy

You can exchange items in your order within 7 days of its delivery. Please follow these steps to cancel order:

How Do I Exchange Items In The Order I Have Placed?

• Click on ‘Return/Exchange’ link against your order in the Order History section in My Account
• In case you are a Guest User, fill in your order details in Track Order page. Follow steps as given below.
• Click on the ‘Exchange for another size’ or ‘Exchange for product in same offer’ link and indicate the product/ size to be exchanged with.
• Proceed to the next step and select the shipping address to deliver the exchanged products.
• For reasons including hygiene, we do not accept return or exchange of briefs, panties, or shape wear panties, or an opened box of a multi-piece sets that includes panties.

I’m Unable To See The Return/Exchange Link On The Product When I’m Trying To Place A Return/Exchange Request Online.

• For reasons including hygiene, we do not accept return or exchange of briefs, panties, or shape wear panties, or an opened box of a multi piece sets that includes panties.
• Our return and exchange policy allows for you to return/exchange your order within 15 days of the order’s delivery. Option to place return/exchange request will be disabled in your account after 15 days of the order’s delivery.

I Do Not Have An Account With Deevaz. How Do I Return The Order I Have Placed?

• You can return your order within 7 days of its delivery. Please follow these steps to cancel order:
• If you are a Guest User, fill in your order details in Track Order page.
• Click on the ‘Return/exchange’ link, indicate the reason for cancellation, choose a mode of refund and confirm cancellation.
• Click on the ‘Exchange for another size’ or ‘Exchange for product in same offer’ link and indicate the product/ size to be exchanged with.
• Proceed to the next step and select the shipping address to deliver the exchanged products.

Can I Exchange The Gift Received With My Order?

We do not accept exchange of gift items sent with orders.